Transactions from the Currency wallet
1. In order to execute transactions from the Currency wallet, you need to ensure that sufficient funds are available. In order to add funds, see the Currency wallet top-up guide.
2. Once the funds are booked to your currency wallet, select Currency exchange. Next click Exchange currency.
3. Select Immediate transaction within Currency wallet.
4. Click Next.
5. In the I have section, select the currency and amount that you would like to send (if you know the exact amount you want to exchange.)
6. I the I want section, select the currency and amount the recipient will receive (if you have not already entered the amount in the I have section).
7. If you have a promotional code, select it from the list.
8. Click Check rate, to check the current exchange rate.
9. The rate is only valid for 15 seconds.This is the amount of time in which you have to check the rate and execute the transfer. If you do not accept the exchange rate, you can click Check rate after the specified time or do not make a transfer at all.
10. If you accept the rate and want to execute the transfer, click Execute.
11. Enter the authentication code received via email or text message or confirm the operation in the mobile app (if you are using mobile authorization).
12. The transaction has been executed.
Currency wallet top-up with a bank account
1. In order to top up your currency wallet, select Currency wallet from the side menu and then go to Currency wallet top-up.
2. Click Currency wallet top-up with a bank account and press Next.
3. Select the required currency to top up the wallet.
4. Select the bank account number from which you wish to transfer the funds.
5. Click Generate transfer details.
6. Log in to your online bank account and make a transfer of the target amount to the selected account. Click Copy next to the fields containing the bank details and press Ctrl + V in the appropriate fields. You can also right-click in the field and select Paste. Proceed as indicated.
7. Keep in mind that the reference number can be used only once. Reusing it might result in a delay when booking the payment.
8. If you can use QR code scanning in your bank's mobile app and the transaction you have ordered from your Polish bank account concerns PLN, it is possible to scan the QR code visible on the screen. After scanning, all the transfer data will be filled in automatically. Remember to check the accuracy of the copied data.
9. Send the funds to Conotoxia.com.
10. Wait for the funds to be booked in your Currency wallet. You will receive an email or a text message notification once this is done.
Currency wallet top-up with other payment methods
1. In order to top up your currency wallet, select Currency wallet from the side menu and then go to Currency wallet top-up.
2. Click Currency wallet top-up with other payment methods and press Next.
3. Then, under I pay select the currency you want to exchange and enter the amount.
4. Choose a payment method: Credit or debit card, Entercash, iDeal, Sofort, UnionPay etc.
5. If you have selected Credit or debit card, choose the card you want to use. To confirm, enter the CVC/CVV code. If you want to add a new payment card, click Add a new card.
6. If you prefer to use an alternative payment method, select Entercash, iDeal, Sofort, UnionPay etc. Then indicate your bank in the list (for Entercash and iDeal). Click Confirm.
7. Click Calculate to check the current exchange rate.
8. The rate is valid for 15 seconds. This is the time you have to conclude a transaction after checking the exchange rate. If the rate does not suit you, after the time indicated, you can click Calculate or not execute the transaction again.
9. Click Execution in order to top up your currency wallet.
10. Enter the authentication code received via email or text message or confirm the operation in the mobile app (if you are using mobile authorization).